We reply within 30 minutes · booking desk open 24 hours, all seven days
Practical notes from the people who run the boats — when to come, what gets cooked, which tier to book and what is actually at the bird sanctuary.
What the backwaters actually are, why Kumarakom is a different trip from Alappuzha, and what a night on a kettuvallam is really like — written for people booking their first cruise.
Getting here, safety, meals, mooring rules and the cancellation policy. Anything else — call the desk on +91 94468 21720.
Everything is made on board in a galley about the size of a bathroom, on two gas burners, by one chef. It is the best cooking on the trip.
Vegetarian, Jain, vegan, no-onion-no-garlic, nut allergies, low chilli — all fine, all easy, all much easier if we know the morning before rather than at 1 PM on the water. The chef buys fresh each day at Kumarakom market.